AI News

7 retail industry predictions for 2024

AI in Retail Market: Enhancing Personalization and Efficiency in Retail It’s already being used for demand forecasting and customer sentiment analysis. This annual predictions process — collecting tons of information from various sources to arrive at projections for how the...

The State Of CX And The Customer Service Contact Center

PEAC Portal 2 0: Enhancing Customer Service in Financial Services AI has and will continue to revolutionize the way a business engages with its customers and will evolve the way the world looks at the customer experience. Organizations that adapt...